Customer Service

Even thought my Dear 2017 personal project is going well, I am already working on my upcoming project for next year, Hello 2018. This project presented itself unexpectedly and I am not going to reveal too much about this. I shall leave this at a later date.

Part of this project required me to contact vendors to enquire what I need to know. I do not like to do this part. I have worked with some vendors before on other projects, so engaging them again this time round is a breeze. It also help if the vendors are friends of mine, I am happy to boost their business. 

Some vendors on the other hand that I contacted were rather, cold. Which made me think about customer service. I do not believe that customers are always right. Customers can sometimes be unreasonable, but it would really help if the customer service officer is (genuinely) nice. I think this is a huge plus point in dealing with customers. Even if it is on paper, on email, I personally find it to be warm when the sincerity is reflected and believe me, it makes a huge difference. It also makes me wonder if I should or want to work with them for this project. 

I do hope the future business personnels that I am required to contact are much nicer than the currently cold ones. What can I say, I am aging gracefully and sensitive to the very core. 

On a better note, I cannot wait to ride the waves into Hello 2018. I shall try to keep the journey of this project as positive as I possibly can.